Silverleaf Solutions, LLC ("Silverleaf Solutions", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or use our services.
Information We Collect
We may collect personal information that you choose to provide directly to us, including:
- Contact details such as your name, email address, phone number, and mailing address.
- Business or project information you submit when requesting consulting, software engineering, or support services.
- Messages, attachments, and other information you provide when communicating with us.
We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, referring pages, and general usage data. This information helps us operate, secure, and improve our website.
How We Use Information
We use personal information for ordinary business purposes, including to:
- Respond to inquiries and communicate with you.
- Provide, support, and improve our services.
- Prepare proposals, manage projects, and maintain business records.
- Send administrative, technical, legal, or service-related notices.
- Protect our website, services, customers, and business from fraud, abuse, security incidents, or unlawful activity.
- Comply with legal obligations and enforce our agreements.
How We Share Information
We do not sell personal information. We do not share personal information with third parties for their own direct marketing purposes.
We may share personal information only in limited circumstances, including:
- With service providers who help us operate our website, communications, hosting, analytics, business systems, or professional services, and who are expected to protect the information they process for us.
- When required by law, legal process, or a valid governmental request.
- When we believe disclosure is necessary to protect the rights, property, or safety of Silverleaf Solutions, our customers, or others.
- In connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate protections for personal information.
- With your consent or at your direction.
Cookies and Similar Technologies
Our website may use cookies, local storage, analytics tools, or similar technologies to operate the site, understand how visitors use it, and improve performance. You can usually control cookies through your browser settings. Disabling cookies may affect some website features.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely retain it as required by law or legitimate business needs.
Data Security
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, network, or storage system can be guaranteed to be completely secure.
Children's Privacy
Our website and services are intended for business and general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also have the right to withdraw consent where processing is based on consent. To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
If you receive marketing communications from us, you may opt out at any time by using the unsubscribe instructions in the message or by contacting us. We may still send non-marketing communications, such as responses to your inquiries or service-related notices.
Third-Party Links
Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. Review their privacy policies before providing personal information to them.
International Visitors
Silverleaf Solutions is based in the United States. If you access our website or provide information from outside the United States, you understand that your information may be processed in the United States and other locations where our service providers operate.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after an update means the updated policy applies going forward.
Contact Us
If you have questions or requests about this Privacy Policy or our privacy practices, contact us at:
Silverleaf Solutions, LLC
PO Box 158
Ozark, Missouri 65721
Email: legal@silverleafsolutions.net